C:\> HELLO, NEIGHBOR

Friendly tech help at your kitchen table.

Evenings and weekends in Kingston and the Hudson Valley. Honest flat prices, no subscriptions, and someone who explains things in plain English.

Beige Box logo: a smiling beige computer with the words Beige Box, tech help with a smile Beige Box logo: a smiling beige computer with the words Beige Box, tech help with a smile

What I can help with

TUNEUP.EXE

Computer tune-up

Slow, crashing, or acting weird? I find the cause, clean it up, and get it running right.

Remote $99At your home $139

SCAMFIX.EXE

Virus and scam cleanup

Fake pop-ups, a stranger on your screen, or a call from "tech support"? I clean it up and lock it down.

Remote $119At your home $149

WIFI.EXE

Wi-Fi and home network

Dead zones, a new router, or devices that won't connect. I set it up right and secure it.

Remote $79At your home $149

SECURE.EXE

Home security checkup

Passwords, two-step login, backups, and router settings, all checked and explained in plain language.

Remote $99At your home $139

SETUP.EXE

New device setup

New computer, phone, tablet, or printer. I set it up, move your files over, and show you around.

Remote $79At your home $129

OTHER.EXE

Something else?

Printers, email, photos, smart TVs, or "it just stopped working." If it plugs in, ask me.

See all prices and details

How it works

  1. Send a request. Tell me what's going on and when works for you. Takes two minutes.
  2. I get back to you. I reply to every request within one evening. We pick a time and confirm the price.
  3. I fix it. At your home or remotely, whichever makes more sense. You can watch and ask questions.
  4. You get a summary. A short written note of what I did and how to avoid it next time.

Where I go

No trip fee in:

  • Kingston
  • Town of Ulster
  • Lake Katrine
  • Port Ewen
  • Hurley
  • Saugerties

A small trip fee ($35) applies in:

  • New Paltz
  • Woodstock
  • Rosendale
  • Stone Ridge
  • Highland
  • Rhinebeck

Not on the list? Ask. Remote help works anywhere.

Why Beige Box

  • A real local person, not a call center. I'm Kevin, and I work in IT security by day.
  • Flat prices you know before I show up.
  • If I can't fix it, you only pay a $35 visit fee. No fix, no service charge.
  • I never call first, and I never ask for gift cards.
  • Homes and families only, at your pace, with no jargon.
READY.TXT

Something acting up?

Tell me what's going on. I reply to every request within one evening.